School complaints – Helpline
Every school has a complaints procedure which states the different stages that need to be completed when making a formal complaint about a school. The schools individual complaints procedures should be easily available on their websites.
For advice when considering complaining about a local Reading Borough Council school that your child is attending, contact the School Complaints Parents’ Helpline. Tel: 0118 937 4988.
If your child has an additional need, SEND IASS (formerly Parent Partnership) can help you. Tel: 0118 937 3421 or visit their website: www.readingiass.org