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How to get in touch
There are several ways in which you can contact Brighter Futures for Children:
Telephone
Please call 0118 937 3641 and select one of the following options:
Option 1: Children’s Single Point of Access (CSPoA) team to report concerns about a child or young person
Option 2: Access and Assessment team (now part of the Together for Families Service)
Option 3: Family Intervention team (now part of the Together for Families Service)
Option 4: Children Look After and the Leaving Care team
Option 5: School admissions
Option 6: Special Educational Needs and/or Disabilities (SEND) team (not the Local Offer, see below)
Option 7: Children and Young People’s Disability team
Option 8: All other enquiries
Out of hours
Emergency Duty Service (EDS) is open to the general public for out of hours emergencies only, from 5pm to 9am, Monday to Friday and 5pm Friday to 9am Monday. This includes bank holidays.
If you need to report a safeguarding concern outside of regular working hours, call EDS on 01344 351999
Other useful numbers:
You can call 0118 937 3777 option 2 for our Family Information Service, childcare queries, two-year-olds childcare funding, the Children’s Disability Register and for all information on our Reading SEND Local Offer.
If you have a compliment or complaint, please see our page with full information here, or call 0118 937 2905. Please do not use the general number or Option 8 above.
Our Mental Health Support Team can be contacted on 0118 937 6548 or email: MHST@brighterfuturesforchildren.org
For general enquiries: info@brighterfuturesforchildren.org
Post
Brighter Futures for Children
Civic Offices
Bridge Street
Reading RG1 2LU
You can also contact one of the locations below
Ranikhet Children’s Centre
Spey Road
Reading RG30 4ED
T 0118 937 5221
Southcote Children’s Centre
85 Coronation Square
Southcote
Reading RG30 3QP
T 0118 937 2535
Coley Children’s Centre
St Mary’s & All Saints School
Wensley Road
Reading RG1 6DU
T 0118 937 2535
Whitley Children’s Centre
330 Northumberland Avenue
Reading RG2 8DH
T 0118 937 3894
Sun Street Children’s Centre
Sun Street
Reading RG1 3JX
T 01189 372 551
Whitley Health & Social Services Centre
330 Northumberland Avenue
Reading RG2 8DH
T 0118 937 6145
Pinecroft & Cressingham Children’s Homes
T 0118 937 4203
Youth Offending Services
16 North Street
Reading RG1 7DA
T 0118 937 4322