How to get in touch

There are many ways in which you can contact Brighter Futures for Children:


Please call 0118 937 3641 and select one of the following options:

Option 1: Children’s Single Point of Access (CSPoA) team to report concerns about a child or young person

Option 2: For our Family Information Service, SEND Local Offer, education enquiries (including school admissions)  and subject access requests.

Option 3:  Together for Families Service (children’s social care, including assessments and pre-proceedings), plus the children looked after, care leavers, SEND and children with disabilities teams.

Option 4: Early years (including our nurseries), early help and our youth offending service. For children’s centres, see the numbers below.

Out of hours

Emergency Duty Service (EDS) is open to the general public for out of hours emergencies only, from 5pm to 9am, Monday to Friday and 5pm Friday to 9am Monday. This includes bank holidays.

If you need to report a safeguarding concern outside of regular working hours, call EDS on 01344 351999  

Other useful numbers:

You can also call 0118 937 3777 option 2 for our Family Information Service, childcare queries, two-year-olds childcare funding, the Children’s Disability Register and for all information on our Reading SEND Local Offer.

If you have a compliment or complaint, please see our page with full information here, or call 0118 937 3787. Please do not use the general number above.

Our Freedom of Information requests are handled for us by Reading Borough Council (RBC) through a Service Level Agreement (SLA). For any FOI request please use this RBC link.

If you have a Subject Access request, please also contact RBC. Full information can be found on the RBC website here.


For general enquiries:


Brighter Futures for Children
Civic Offices
Bridge Street
Reading RG1 2LU

You can also contact one of the locations below

Ranikhet Children’s Centre

Spey Road
Reading RG30 4ED
T 0118 937 5221

Southcote Children’s Centre

85 Coronation Square
Reading RG30 3QP
T 0118 937 2535

Coley Children’s Centre

St Mary’s & All Saints School
Wensley Road
Reading RG1 6DU
T 0118 937 2535

Whitley Children’s Centre

330 Northumberland Avenue
Reading RG2 8DH
T 0118 937 3894

Sun Street Children’s Centre

Sun Street
Reading RG1 3JX
T 01189 372 551

Whitley Health & Social Services Centre

252 Northumberland Avenue
Reading RG2 7QA
T 0118 937 6145

Pinecroft & Cressingham Children’s Homes
T 0118 937 4203

Youth Offending Service

16 North Street
Reading RG1 7DA
T 0118 937 2420