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How to get in touch
There are many ways in which you can contact Brighter Futures for Children:
Telephone
Please call 0118 937 3641 and select one of the following options:
Option 1: Children’s Single Point of Access (CSPoA) team to report concerns about a child or young person
Option 2: For our Family Information Service, SEND Local Offer, education enquiries (including school admissions), complaints and subject access requests.
Option 3: Together for Families service (children’s social care, plus assessments and pre-proceedings), children looked after, care leavers, SEND and children with disabilities teams.
Option 4: Early years (including our nurseries), early help and our youth justice service. For children’s centres, see the numbers below.
Option 5: For our nurseries (those managed by Brighter Futures for Children only).
Out of hours
Emergency Duty Service (EDS) is open to the general public for out of hours emergencies only, from 5pm to 9am, Monday to Friday and 5pm Friday to 9am Monday. This includes bank holidays.
If you need to report a safeguarding concern outside of regular working hours, call EDS on 01344 351999
Other useful numbers:
You can also call 0118 937 3777 option 2 for our Family Information Service, childcare queries, two-year-olds childcare funding, the Children’s Disability Register and for all information on our Reading SEND Local Offer.
Compliments and complaints
If you have a compliment or complaint, please see our compliments and complaints page for full information or call 0118 937 3787. Please do not use the general number above.
Our Freedom of Information requests (FOIs) are handled for us by Reading Borough Council (RBC) through a Service Level Agreement (SLA). Please visit RBC’s website for any FOI requests here.
If you have a Subject Access request (SAR), please also contact RBC. Full information can be found on RBC’s SAR information page here.
For general enquiries: info@brighterfuturesforchildren.org
Post
Brighter Futures for Children
Civic Offices
Bridge Street
Reading RG1 2LU
You can also contact the locations below
Caversham Children’s Centre
114 Amersham Road
Caversham, Reading RG4 5NA
T 01189 372551
Ranikhet Children’s Centre
Ranikhet Children’s Centre
Thurso Close
Reading
RG30 4YH
T 07870 155 290
Southcote Children’s Centre
85 Coronation Square
Southcote
Reading RG30 3QP
T 0118 937 2535
Coley Children’s Centre
St Mary’s & All Saints School
Wensley Road
Reading RG1 6DU
T 0118 937 2535
Whitley Children’s Centre
252 Northumberland Avenue
Reading RG2 7QA
T 0118 937 3894
Sun Street Children’s Centre
Sun Street
Reading RG1 3JX
T 01189 372 551
Pinecroft & Cressingham Children’s Homes
T 0118 937 4203
Youth Justice Service
Katesgrove Community Hub
Elgar Road North
Reading
RG2 0BN
T 0118 937 2420