Logging into the Parents' Portal using My Reading Account 

The Parents’ Portal is the platform used for school admissions, early years funding and children’s centres. To make things simpler and more secure, Reading Borough Council has introduced single sign-on (SSO) using My Reading Account. This is the same account you may already use for other Reading Borough Council services. 

This page takes you through how to set up and access your Parents’ Portal account using My Reading Account.

In summary

  • Your current Parents' Portal login details will not work after 14 July 
  • From then on, you will need to log in using My Reading Account 
  • If you don’t have a My Reading Account, you can create one 
  • This is a one-time setup – once complete, you can follow the regular log in process 
  • Your existing applications and records will not be affected 

What do I need to do now?

  • Create a My Reading Account If you don't have one already, we recommend creating a My Reading Account. Setting it up now will make it quicker and easier to log in when you need it most.
  • Read the step-by-step guide Familiarise yourself with the instructions below ahead of time. From July 14 2025 you will need to follow these instructions to log in.
Create a My Reading account

The drop down lists below contain all the information you need to guide you through the process.

Step-by-step log in instructions – from 14 July only

  • On the Parents’ Portal sign in page, click the ‘sign in with My Reading Account’ button and enter your credentials.
  • You will be asked to allow the Parents’ Portal to access to your account, click allow.
  • You will be asked to review your account, you will need to add your title – you can add more details if you wish, but these are not mandatory.

Allowing access and reviewing your account are one-time actions. When you next log in, the system will take you straight back to the Parents’ Portal. 

  • Scroll down and click ‘register now’ 
  • Follow the steps and click ‘sign up’ to finish 
  • Enter the verification code sent to your email and click next – you will be signed in and taken to the My Reading Account homepage 
  • Click the ‘Brighter Futures for Children Parents’ Portal’ link 
  • You will be asked to allow access – click allow 
  • You will be asked to review your account, you will need to add your title – you can add more details if you wish, but these are not mandatory
  • You will be signed in and taken to the Parents’ Portal homepage 

You’re all done! This is a one-time process. Now you’ve done it, you can log in as normal next time. 

FAQs

The Parents’ Portal is the platform used for school admissions, early years funding and children’s centres.  

My Reading Account is the main Reading Borough Council account where you can access online services and forms. You may already use it to access services such as waste collections, housing and Council Tax. 

No, you don‘t need to take any further action. 

You can create a My Reading Account at any time. Setting it up now will make it quicker and easier to log in when you need it most. From 14 July 2025 you will need to use your My Reading Account to log in to the Parents’ Portal. 

Great! There’s nothing extra you need to do. From 14 July 2025, you’ll simply use your My Reading Account to access the Parents’ Portal. 

You can reset it using the ‘forgot your password’ link on the login page 

No, all previously submitted applications and records will not be affected or lost.

The Parents’ Portal is asking to connect with your My Reading Account. It needs access to your My Reading Account name and email address to create this connection. Without this information, it’s not possible to log in. Please ensure that you click ‘allow’ during this step.

Troubleshooting My Reading Account

Please make sure you are not trying to use your Parents’ Portal login. If you already have a My Reading Account but can’t log in, try resetting your password. 

If you haven’t received a password reset email, it might be because your account doesn’t exist. Please create a new My Reading Account. 

If you have already tried resetting your password and it hasn’t worked, please contact us to report an account issue. We will investigate the issue and let you know once it’s resolved. 

 

When you click ‘deny’ you will be shown an error message and an option to ‘go back’. Click the ‘go back’ button and choose ‘allow’ to complete the log in process.