The Children’s Single Point of Access allows us to make quick, effective decisions when you contact us.
You can read more about the Children’s Single Point of Access here.
You can complete a Children’s Single Point of Access (CSPOA) referral form to let us know about a child or children:
- Who may need additional support
- Who you suspect may be being abused or neglected
- That needs safeguarding of any kind
Phone: 0118 937 3641 (includes out of hours contact details)
If a child is in immediate danger call the police on 999.
If you believe a person in a position of trust is abusing a child or young person in any way, you can contact our Local Authority Designated Officer (LADO). More information on this can be seen here.
To meet new data protection rules as outlined in the GDPR guidance, we need to have the appropriate consent before processing someone’s data. The person must understand the result of giving consent and be aware of what, with whom and why information may be shared. Please review our guidance document to understand when you must seek consent from a parent or person with parental duty of care, and when it is not. The person making a referral is responsible for meeting these conditions. You may prefer to use the template consent form to ensure you are compliant with new laws.
What happens once you have made contact
You will receive an automated reply once you have completed the CSPoA referral form. You may be contacted by the team to provide more information. We will let you know what course of action we intend taking within two working days.
Deciding if you need to raise a concern
The Berkshire West Safeguarding Children Partnership (BWSCP), has provided the helpful Reading Threshold Guidance Booklet – October 2019 that breaks down the decision making process. For full information, advice and guidance please use the BWSCP Threshold Page.