Young children with teacher

Early Help

We work with parents, children, young people and alongside our partners in the wider Early Help community.

Reading Troubled Families Programme

The goal

By 2020 to have improved outcomes for at least 1,170 troubled families who are being left behind.

Our approach

We intend to ensure the Troubled Families Programme provides a framework for delivery for Brighter Futures for Children and its partners that raises our aspirations and in turn the aspirations of families.

Phase Two of the Reading Troubled Families programme will be a catalyst for change and will enable us to think and do differently. We will create an integrated delivery model that will maximise resources across the partnership. We hope to meet the needs of families in need of early help, in need of protection and build more capable communities whilst achieving savings to the public purse.

Our approach to the Troubled Families Programme is not about a single team, but a whole service delivery model whereby we can measure outcomes for the families that we work with, and narrow the gap and give children the best start in life.

It’s about transforming services and transforming outcomes for families.

We will do this by:

  • Early Help – Intervening before issues and costs increase
  • Family Outcomes Plan – Putting the whole family at the centre of service planning
  • Co-ordinated multi agency approach – Local services working more effectively together
  • Transforming the way we work – Collaborative and cohesive partnerships, develop more capable communities

For more information about the programme, please see our Troubled Families Outcomes Plan.

Eligibility criteria

To be eligible for the Reading Troubled Families Programme, each family must have at least two of the following six problems:

  • Parents and children involved in crime or anti-social behaviour
  • Children who have not been attending school regularly
  • Children who need help
  • Adults out of work or at risk of financial exclusion and young people at risk of worklessness
  • Families affected by domestic violence and abuse
  • Parents and children with a range of health problems.

Data Protection – Fair processing of personal information

The Data Protection – Children and families sets out how we use, store and share the data we collect the Troubled Families Programme.

Working with a family

If you think you are working with a family who might be linked to the Troubled Families programme please contact  Anna Batty or Paul Gresty

Telephone: 0118 937 4731

Workforce development and resources

Here you will find information, resources and links for those supporting children, young people and families:

Concerned about a child

Reading and West Berkshire LSCB

Reading Domestic Abuse

Reading Voluntary Action

Research in Practice

Adverse Childhood Experiences You Tube video

Triangle Outcome Star website

You may also be interested in

Teenager/young man looking at notice board

Youth Offending Services (YOS)

Supporting young people that get into trouble with the police or are in danger of getting into trouble.

School pupils and teacher


Providing an overview of the educational support and guidance for schools and parents.

Young children with teacher

Under 5s

A guide to all services for children under 5 years and their families.